Privacy Policy

The website www.supcase.com is provided by SUPCASE LLC, through its offices in the United States. SUPCASE recognizes the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect your information. When you register online with SUPCASE or use our online store, you give us your consent to process and use your personal data in accordance with this online privacy policy. This Privacy Policy applies to all users of this website.

What Information Does SUPCASE Collect?

SUPCASE collects personal data from visitors to the website who register their information or who use the online store, including addresses, telephone numbers and credit card information. Information is also collected from customers who place telephone orders or who make in-store purchases. We also use cookies (see more below) and track IP addresses so we can improve our services and enhance your SUPCASE shopping experience. No one under the age of 18 should submit any personal information to this website without the consent of a parent of guardian.

How Does SUPCASE Use the Information you Provide?

If you give us your personal information, we will use this information to register you with our website, to administer our website services, and/or to process any orders you may place online. When you place an order, make a purchase or save your information online, we will use your e-mail or phone number and postal address to send you information about our products, services, and promotions and to help us learn more about your shopping preferences but only if you give us your permission. From time to time, we may use this information to contact you via e-mail or text, postal mail, or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information or calls. We may contact you, subject to the choices you have made, via e-mail, postal mail, phone, or text, to conduct market research and learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy

Does SUPCASE Share your Information with Others?

SUPCASE does not sell, rent or disclose our client's names, addresses, e-mail addresses, phone numbers, or other personal information to any non-affiliated entity. As necessary, your personal information may be processed by these third parties, solely for the purpose of assisting SUPCASE in these endeavors and subject to strict contractual confidentiality obligations. We do not otherwise disclose your information to third parties, unless required by law or in connection with a legal claim or proceeding. In the unlikely event of a sale of some or all of our business, SUPCASE will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.

Security

SUPCASE uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.

About Cookies

Cookies are pieces of information a web site can send to your computer's browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the "help" tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled.

Acceptance of Privacy Policy and Modifications

By accessing and using the SUPCASE site, you consent to our collection, use and disclosure of your information as described in this privacy policy. SUPCASE reserves the right occasionally to make changes to its privacy policy or practices. You should therefore review this page from time to time to get updated information including in particular, each time you use the online shop. We will notify you of any changes in our privacy policy by posting the modifications on our website.

How do I Make Choices about Receiving Promotional Communications?

SUPCASE would like to communicate with you only if you want to hear from us. If you are registered with us and would like to delete or update your registration and personal details from our database, please click on this unsubscribe link. If you prefer not to receive promotional information from us or our affiliated brands, or if you do not want us to use your information to enhance your shopping experience, please let us know by writing to us or by sending us an e-mail. Please be sure to include your full name and the e-mail address you used when you registered or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from SUPCASE. Please also note that your online purchase will be confirmed through e-mail or text. In addition, we may also need to contact you via phone, e-mail, text, or postal mail with other questions regarding your order.

Data Deletion Requests

To ensure full transparency and compliance with state privacy laws across the United States, SUPCASE is dedicated to upholding the highest standards of data privacy and security. This includes adherence to the California Consumer Privacy Act (CCPA), as well as privacy laws in Virginia, Utah, Colorado, and Connecticut. Our commitment is to protect our customers' personal data and to provide clear, accessible ways for our users to manage their information.

California Consumer Privacy Act (CCPA)

SUPCASE complies with CCPA regulations by allowing California residents to know what personal data is being collected about them, to access this information, and to request its deletion.

Virginia Consumer Data Protection Act (VCDPA)

In Virginia, SUPCASE adheres to the VCDPA by implementing policies that protect consumers' personal data and by allowing Virginia residents to access and delete their personal data, upon request.

Utah, Colorado, and Connecticut Privacy Laws

SUPCASE also ensures compliance with the privacy laws of Utah, Colorado, and Connecticut by respecting users' rights to data privacy and security. Our practices include transparency in data collection and processing, as well as providing means for users to manage their personal information.

How do I Make Choices about Receiving Promotional Communications?

If you have any inquiries or a personal data deletion request, please send an email to support@SUPCASE.com.